Contact Us

We're a small team in Minneapolis. Email is the fastest way to reach us.

What can we help with?

• Order status — Use our order tracking page for instant status (you'll need your order # + email).
• Product questions — Material specs, compostability claims, certifications, sizing — happy to answer anything.
• Bulk orders + wholesale — If you order 10+ cases per month, our wholesale program offers per-customer pricing through a dedicated Zwai customer portal.
• Custom printing — Logo printing on cups, bowls, clamshells. Typical minimum 5,000+ units.
• Returns or damaged items — See our returns policy or email us directly.

Response time

Email replies typically within 1 business day. For urgent shipping or large-order questions, call between 9 AM and 5 PM Central, Monday–Friday.