Shipping

Every Zwai order ships from CompostitALL's warehouse in Maplewood, Minnesota via UPS Ground unless you choose a faster service at checkout.

How rates work

We quote real UPS rates at checkout based on:

• The actual weight and dimensions of your case-quantity products
• Your delivery ZIP code
• Service speed you select (Ground, 3-Day, or Next-Day)

No flat-rate shipping; you pay what UPS charges us, no markup.

Processing time

Orders placed before 2 PM Central business days ship the same day. Orders placed later ship the next business day. We don't ship Saturdays or Sundays.

Where we ship

Anywhere in the contiguous 48 US states. We do not currently ship to Alaska, Hawaii, US territories, PO boxes, military APO/FPO addresses, or internationally.

Tracking

Your confirmation email includes your order number. Once your package ships, we email a UPS tracking number. You can also track any order here with your email + order number.

Damaged or lost shipments

If a package arrives damaged, take a photo of the box + contents and email matt@compostitall.com within 7 days. We'll ship replacements and file the UPS claim on our end — no paperwork on yours.